This privacy statement was last updated on 27/11/2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you via https://dental-educational-models.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

2. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy

3. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a data Processing Agreement with Google.

The inclusion of full IP addresses is blocked by us.

4. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

The security measures we use consist of:

  • (START)TLS / SSL / DANE Encryption

5. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

6. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

7. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

8. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

9. Contact details

DENTALSTORE & EDIZIONI LUCISANO SRL
Via Padova, 355 – 20132 MILANO
Italy
Website: https://dental-educational-models.com
Email: info@ex.comdentalstore-italia.it
Phone number: +39 02 27208383

10. Data Requests

For the most frequently submitted requests, we also offer you the possibility to use our data request form

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Annex

WPML

WPML uses cookies to identify the current visitor's language, the language of their last visit, and the language of logged-in users. When using the plugin, WPML will share data about the site through the installer. No personal user data will be shared.

WooCommerce

This sample language includes the basic elements of personal data collection, storage and sharing, as well as who is authorised to access such data. Depending on the settings enabled and additional plugins used, the specific information shared by our shop may vary. We recommend that you consult a solicitor when deciding what information to disclose in your privacy policy.

We collect information about you during the checkout process in our shop.

What we collect and store

When you visit our website, we track:

  • The products you have viewed: we will use this information to, for example, show you products you have recently viewed.
  • Location, IP address and browser type: we will use this information to estimate taxes and shipping costs.
  • Shipping address: we will ask you to enter this so that we can, for example, estimate shipping costs before you place your order and send you your purchase!

We will also use cookies to track the contents of your shopping cart while you are browsing our website.

Note: for further details on our cookie policy, you will be redirected to the relevant section from here.

When you make a purchase from us, we ask you to provide information such as your name, billing address, shipping address, email address, telephone number, credit card number/payment details and optional account information such as your username and password. We will use this information for purposes such as:

  • Send you account and order information

  • Respond to your enquiries, including complaints and refunds

  • Process payments and prevent fraud

  • Set up your account for our shop

  • Comply with all legal obligations we have, such as calculating taxes

  •  Improve our shop's offerings

  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email address and telephone number: this data will then be used to populate the checkout for your future orders. In general, we retain your information for as long as we need it for the purposes for which we collect and use the data, and for as long as we are legally required to continue to maintain it. For example, we store order information for 5 years for tax and accounting purposes. This information includes your name, email address, and billing and shipping addresses. We also store comments and reviews, if you choose to leave them.

Members of our team who have access

Members of our team have access to the information you provide us. For example, both administrators and shop managers can access:

  • Order information such as the item purchased, date of purchase, and shipping location; and
  • Customer information such as your name, email address, and billing and shipping information.

Members of our team have access to this information to help fulfil orders, process refunds, and support you.

What we share with others

In this section, you must list who you share data with and for what purpose. This may include, but is not limited to, analytics, marketing, payment gateways, shipping providers, and third-party integrations.

We share information with third parties who help us provide our shop and order services.

Payments

In this secondary section, you must list the third-party payment processors you use for payments on your shop, as these may handle customer data. We have included PayPal as an example, but if you do not use PayPal, you can remove it.

We accept payments via PayPal. When processing payments, certain data is transferred to PayPal, including information necessary to process or support the payment, such as the purchase total and billing details. For more details, please see PayPal's privacy policy.

WPML Media Translation

WPML Media Translation will send the email address and name of all assigned translation managers and translators, as well as the content itself, to the advanced translation editor and translation services used.

WPML Translation Management

WPML Translation Management will send the email address and name of each assigned manager and translator, as well as the content itself, to the advanced translation editor and translation services used.

WooCommerce Multilingual

WooCommerce Multilingual will use cookies to understand the basket info when using languages in domains and to transfer data between the domains. WooCommerce Multilingual will also use cookies to identify the language and currency of each customer’s order as well as the currency of the reports created by WooCommerce. WooCommerce Multilingual extends these reports by adding the currency’s information.

WPML String Translation

WPML String Translation will send all strings to WPML's advanced translation editor and to the translation services you use.

Really Simple SSL

Really Simple SSL and Really Simple SSL add-ons do not process any personally identifiable information, so the GDPR does not apply to these plugins or the use of these plugins on your website. You can read our privacy policy here.

Complianz | The Privacy Suite for WordPress

This website uses Complianz's Privacy Suite for WordPress to collect consent records. For this feature, your IP address is anonymised and stored in our database. For further information, please see Complianz's Privacy Statement.

MailChimp for WooCommerce

When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read our privacy policy here.

YITH Plugins

This example includes the basic elements of personal data collection, storage, and sharing, as well as who is authorised to access that data. Depending on the settings enabled and additional extension modules used, the specific information shared by our shop may vary. We recommend that you consult a solicitor when deciding what information to disclose in your privacy policy.

Price list

Using this extension, you can store personal data or share data with an external service. Learn more about how it works, including what you may want to include in your privacy policy. 

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